We are experts in designing, implementing and evaluating Criticality Change Management as both a planned process and an operational or leadership intervention. The outcome is an institution/organization that is able to learn critically, one that is able to initiate and sustain change.

Our values & commitments

We believe that innovative thinking and critical self-reflection are essential elements of effective change management. We value and are committed to:

  •     Diversity in all of its manifestations, including: thought, belief, orientation, and culture
  •     Always acting with integrity and professionalism
  •     Maintaining strict confidentiality
  •     Honest and open communication with our clients
  •     The empowerment and success of our clients
Principal: John Fitzgerald Gates: is an organizational scientist and leader who specializes in guiding organizations through strategic planning and change management. He is a skilled facilitator of organizational dialogues and professional development. Dr. Gates served as Associate Dean for Administration and Finance at Harvard College, a Member of the Faculty of Arts and Sciences at Harvard University, Special Assistant to the President and the Provost and Lecturer of Higher Education at the University of Vermont, and Executive Director/Assistant Provost at New York University. Dr. Gates is a Fellow of the British American Project and the Jamestown Project; National Moderator of the NIH-sponsored Annual Biomedical Research Conference for Minority Students (ABRCMS); and a Board Member of Fenway Health in Boston. He is Founder and Principal of Criticality Management Consulting, a strategic planning and professional development firm based in New York City, and the originator of Criticality Change Management. Dr. Gates holds a PhD in Organizational and Leadership Studies from the University of London; a post graduate certificate from the Harvard Graduate School of Education; a Masters degree from New York University; and a Bachelors degree from Morehouse College. Consultant: C. Gita Bosch: brings twenty years experience in higher education leadership and seven years biomedical sciences research. As Associate Dean at Mount Sinai School of Medicine (MSSM) and Memorial Sloan-Kettering Cancer Center (MSKCC), she worked collaboratively with students, faculty and administrators at all levels within and beyond the institutions. She brings a combination of academic, business, human resources, marketing and computer technology skills that provided the foundation for her to substantially contribute to the creation of the Graduate School at MSKCC, including an innovative curriculum, creative and visionary programs for student recruitment, development and retention, a financial infrastructure, and community outreach. And for twenty years, she has been working with undergraduate students and advisors to help with student preparedness for the next steps in their education/professional careers. Dr. Bosch also brings twenty years of experience in diversity affairs. She served as the minority student advocate at MSSM and MSKCC, and on a Diversity Task Force and the Recruitment Committee of the Diversity Task Force at MSKCC. She also served on the American Association of Medical Colleges (AAMC) Advisory Group to address diversity and health disparities in the nation.And she continues to work closely with many Schools and national organizations that serve underrepresented students in the STEM fields.

Consultant: Dana A. Ponte: is an education professional with a decade of experience working in the non-profit sector, higher education institutions, and learned societies. With CMC, Ms. Ponte specializes in the interaction of non-profits, NGOs, and private sector firms with the federal government, and in internationalization/globalization issues pertaining to university-based strategic planning. Ms. Ponte is a graduate of Harvard University, and is a doctoral researcher in the field of educational leadership and policy studies. She is a skilled interviewer and is trained in both qualitative and quantitative research methodologies.

Consultant: Otha E. Thornton
: a recently retired military intelligence and combat decorated officer, has served in a variety of strategic and operational military intelligence and human resource assignments around the United States and the world. His most recent assignments included; Chief of Personnel Plans and Operations for United States Forces- Iraq Command in Baghdad, Iraq; Director of Human Resources and Presidential Communications Officer, White House Communications Agency in Washington, D.C.; and Director of Human Resources, 902 Military Intelligence Group at Fort Meade, Maryland. He obtained a Bachelor of Arts degree from Morehouse College, a Master of Science degree in Rhetoric and Technical Communications and an Honorary Doctorate in Humane Letters, both from Michigan Technological University. Mr. Thornton also provides consultation in organizational development and strategic planning for senior corporate, college and university leaders. Mr. Thornton brings an exceptional strategic and organizational planning background to the CMC team from military, academic, corporate and nonprofit organizations.